Viziqo One
The AI-powered customer + marketing platform.
Unified AI customer support, omnichannel marketing (WhatsApp/Email/SMS), and CRM — one contact record, one AI brain, one workspace. Built for Indian SMBs.
Free CRM forever · no credit card · paid plans from ₹499/mo
Three modules, one platform
VIZIQO One brings together what used to be VIZIQO Assist and VIZIQO Campaign — and adds a unified CRM on top — so support and marketing work from the same data.
AI Customer Support
Voice (Twilio/Plivo), web chat, WhatsApp, and SMS — all answered by one RAG-powered AI brain that reads your knowledge base in natural language.
- 75–85% containment rate vs ~30% for legacy IVR
- Same AI on every channel — no separate bots
- Human escalation with full conversation context
Omnichannel Marketing
WhatsApp, Email, and SMS campaigns from one platform. DLT-compliant for India. Visual flow builder, behavioral segmentation, real-time analytics.
- WhatsApp campaigns with template management
- DLT compliance built-in (TRAI sender ID + template approval)
- AI content generation with multilingual support
Unified CRM
One contact record across support + marketing. Every voice call, WhatsApp message, email open, and deal stage in the same timeline — no data gaps.
- Single source of truth for every customer
- Deal pipeline tied to campaign engagement
- Sales sees marketing activity in real time
The data problem with separate tools
Running CRM, email, WhatsApp, SMS, and support helpdesk as separate tools means data is always out of sync. Sales doesn't see that a lead engaged with a campaign two hours ago. Support doesn't see the customer is in a deal worth ₹50 lakhs. The average SMB loses 15–20% of potential revenue to these data gaps.
VIZIQO One collapses all of that into one platform with one contact record. Sales, support, and marketing operate from the same data layer — and the AI brain reads from the same knowledge base for every interaction, on every channel.
Customer asks about a product on WhatsApp
AI answers from your knowledge base (RAG)
AI flags it as a sales opportunity; deal created in CRM
Marketing triggers a follow-up email + SMS sequence
Sales sees the full timeline when closing the deal
What you can run on VIZIQO One
Production-grade, modern stack
Chosen for reliability, AI/ML ecosystem depth, and developer velocity.
AI
RAG + LangChain
Vector DB
Qdrant
Voice
Twilio / Plivo
Messaging
WhatsApp + SMS
Database
PostgreSQL
Frontend
Next.js
Free CRM. Add what you need.
Store every contact for free. Add VIZIQO Marketing, VIZIQO Assist, or both. Pay only for what you send. Prices exclude GST · ~20% off with annual billing.
Free CRM — ₹0 forever
500 contacts · lead-capture forms · 1 user. The foundation both products build on.
VIZIQO Marketing
Email campaigns, automations, forms & segments — priced by contacts.
2,500 contacts
$6/mo USD · + GST
- 5,000 emails / month
- Email campaigns & forms
- 3 active automations
- 1 seat
10,000 contacts
$19/mo USD · + GST
- 25,000 emails / month
- A/B testing & segments
- 15 automations + API
- 3 seats
50,000 contacts
$49/mo USD · + GST
- 100,000 emails / month
- Unlimited automations
- Remove Viziqo branding
- 10 seats · 3 workspaces
150,000 contacts
$119/mo USD · + GST
- Unlimited emails
- White-label branding
- Client billing & sharing
- 25 seats · 10 workspaces
VIZIQO Assist
AI chatbot, help desk & channel bots — priced by agent seats + included AI replies.
1 agent · 500 AI replies
$12/mo USD · + GST
- Website AI chatbot
- Knowledge base / documents
- Ask AI (⌘K) product search
3 agents · 2,000 AI replies
$30/mo USD · + GST
- Human handoff
- WhatsApp & SMS AI bot
- Tickets & analytics
10 agents · 6,000 AI replies
$73/mo USD · + GST
- Voice AI bot
- Advanced actions / tool calls
- Everything in Growth
Run both? Save 20% with the Suite
Add Marketing and Assist together and we take 20% off the cheaper product — automatically, every month.
Pay only for what you send
WhatsApp, SMS, voice & extra AI are billed per use from a prepaid wallet — top up anytime.
₹0.42 / msg
BYOC, or managed
SMS
₹0.25–0.35
per segment
Voice
₹5 / min
AI voice bot
Extra AI
₹0.50 / reply
beyond your bucket
Email overage
₹0.01 / email
above allowance
Provider charges (Meta, carriers) are billed separately when you bring your own account. See full pricing
Ready to unify support, marketing, and CRM?
VIZIQO One is live. Start free with the CRM, or get a demo tailored to your business and knowledge base.